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Auchan

Sector: Retail & Trade

Country: Italy

www.auchan.it

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Auchan Spring Anniversary

Published 27.11.07 12:00 GMT
38 Total
Category: Below The Line : Sales Promotions
Deadline: 14.01.2008 23:59 GMT

Budget: $19 800
Status: Closed

Language of Solutions: English, French, Italian
Winner: ppm-team

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First step

Brand Builder
[ who has written the BootB Brief for BootB Creators ? ]

Auchan is a leading multinational group in the modern distribution retail market (super- & hypermarkets) based in Croix (France) and employing about 200,000 people all over the world. The typical Auchan Hypermarket is located within a shopping centre and offers about 60,000 product types (food, clothes, household, personal care and domestic electronic equipment). Large multi-purpose areas for food and non-food departments. The brief refers to Auchan Italy.

WHAT IS IT ?
In this step you will find information about the Brand Builder, who is asking you to propose a Solution for the challenge. He introduces himself (as a Brand of course :) The more you understand about the Brand, the more chances you have to create what is wanted.

IMPORTANT: There is a possibility that the Brand Builder prefers not to disclose who he is, usually for confidentiality reasons. Such Briefs will be published in an anonymous way. In this case the Brand Builder will say as much as he feels comfortable saying.

Here are two EXAMPLES
In case there is no problem with disclosing the identity (VISIBLE):
“NMN -No More Nicotine- is a Brand that promises to counteract the damages to the skin that can be caused by smoking. NMN is distributed in pharmacies and drugstores and its price positioning is middle-high; it is mainly promoted through professional endorsement and is not massively advertised.”

In case the Brand doesn’t want to disclose his identity (ANONYMOUS):
“Brand counteracting the damages to skin caused by smoking. Its products are distributed in pharmacies and drugstores with a middle-high price positioning; they are mainly promoted through professional endorsement and are not massively advertised.”

In summary: Who is your client (in a visible or “anonymous” way :)

Second step

Project Objective / Description
[ what is the Brand Builder looking for ? ]

During our anniversaries we hold the Auchan customer festival. This is an important occasion for Auchan to arrange a special event for its customers and provide the best commercial offers of the year. BootB Creators’ task is to do what is necessary to organize a recurrent Spring Anniversary at Auchan stores, maximizing the sales and strengthening the image of the Auchan brand (especially as a “symbol of convenience”). In particular, we request the implementation of:
1) The Anniversary’s “umbrella” concept.
2) The communication of the concept in the following ways:  
a. TV: Storyboard for 30 and 10 second commercials;  
b. Radio: Text of a commercial;  
c. Posters: final design or sketch;  
d. Booklet: Cover and internal layout sample (division between food and non-food products is desireable).
Note that the spring anniversary is a regular event for Auchan customers, together with the more “traditional” Autumn Anniversary. The duration of both anniversaries is 2 to 3 weeks. Example: ... (attached the materials developed for Spring Party 2007)

WHAT IS IT ?
This is the task the Brand Builder asks you to accomplish. If you don’t understand it, you are completely out of luck !

EXAMPLE
“We ask the Creators to develop a print advertising campaign in order to increase Brand’s visibility. It will be used in national magazines this spring.”

In summary: It’s the objective of the client, therefore your objective too !

Third step

Target Audience
[ who should you influence ? ]

All “bargain hunters” or “cherry pickers”, generating:
∞ Their first visit to an Auchan store if they aren’t Auchan customers yet (a visit which, hopefully, will turn them to loyal customers);
∞ An unmissable occasion to visit an Auchan store for old clients Note that Auchan anniversaries are not aimed solely at the brand’s ordinary target, usually represented by the family member responsible for shopping (be it a single person or the mother of 12 kids...)

WHAT IS IT?
People that the Brand Builder wants you to entertain and persuade to think, feel or do something using your creation. Usually you will read about their age, sex, social level and behaviors. You should always keep that information in mind while creating, as the target audience is the final recipient of what you create.

EXAMPLE
“Smoking girls and women who would like to quit smoking but can’t. Usually health-conscious adults who care about their looks. They feel guilty about smoking because they know it is harmful. They read books about it. This is a real problem for them: it’s like “My brain wants something, but my body acts of its own accord”. They don’t relate to my brand, they are just waiting for a trustworthy “helping hand”.

In summary: Get under their skin !

Fourth step

Proposition
[ what does the Brand want the target audience to get / understand / do ? ]

Auchan arranges a special event for its Customer during the Spring Anniversary, when it proposes extremely convenient and innovative offers. The offers will be particularly attractive as they are limited in time. Note:
∞ The Anniversary presents not so much specific proposals (generally connected with particular departments or season products) as the very best of everything. For this reason the proposal should convey the Surprise generated by the “Product-Price” combination.
∞ The concept of “urgency to go to Auchan stores” since the Anniversary offers are limited in time and in availability.

WHAT IS IT?
The thing that the Brand Builder wants to make the target audience think/feel/do because of your creation.

Here are some very concrete examples:
  ∞ Some things people can think/feel:
    - There is a new Brand (or product or idea or...) out there
    - This Brand is better than the alternatives or than it used to be
    - This Brand is worth paying more for

  ∞ Some things people can do:
    - Start buying the Brand’s products
    - Buy the Brand more often
    - Stock more products of the Brand in their outlets

The above written examples are very concrete whilst often the proposition of the Brief is emotional. That’s even better as it can be more inspiring!

EXAMPLE
“We’d like to encourage smokers to use NMN in order to minimize the damage to their health while they are keeping giving up smoking (especially if they’ve already tried and failed before).”

In summary: Get inside their brain !

Fifth step

Support
[ why should the target audience believe in the Brand’s proposition ? ]

The promise will be believable because the products included in the Spring Anniversary will all be exceptional with regards to the price; at the same time there will be some innovative offers in particular/non-typical categories. Example: ∞ An innovative offer for the market (never seen before on the market). Example: 100”LCD TV (product not yet sold in the country). ∞ An innovative offer for the super-hypermarket retail sector (never sold in this kind of stores). Example: a luxury car. ∞ An innovative offer for the brand (never sold before in Auchan). Example: a trip to the Maldives.

WHAT IS IT?
This is the key to achieving the objective. It is what supports the proposition and makes it believable. Usually it is a rational statement.

EXAMPLE
“Every cigarette you smoke is causing damage to your appearance. A recent study took several pairs of identical twins where one twin was a lifelong smoker and the other had never smoked. The smokers’ skin was a quarter thinner than that of non-smokers, and in some cases there were differences of up to 40%. NMN contains thinning-blocking anti-oxidants which counteract the effect of nicotine on the skin.”

In summary: You are looking for arguments? You’ll find them here!

Sixth step

Character
[ what are the features that define the personality of the Brand ? ]

The Anniversary’s character cannot ignore the principle element of the Auchan brand contained in its slogan “The Strength of Convenience”

WHAT IS IT?
It’s who the Brand is. Yes... who!
Treat the Brand as a human being, as it has its own personality. To know the personality of the “client” is fundamental in order to provide a tailor-made job. So, read carefully the listed adjectives...

EXAMPLE
“Scientific, trustworthy, result-oriented, ‘a party’ to achieve your goals.”

In summary: Imagine the live person !

Seventh step

Media Plan / Placement
[ where will your work appear? ]

During three weeks we will communicate with the customers in the following ways:
∞ 30 and 10 second TV commercials;
∞ 30 and 10 second radio spots;
∞ 6x3 metre posters;
∞ Promotional booklet distributed at stores and via direct mail.
Note that there could be several subjects of the “product” communication (more than one product highlight each week).

WHAT IS IT?
A list of places (or media, or things) where the target audience will see the outcome of your creation. In this step sometimes the Brand will also acknowledge you how much he plans to invest into production. This information will give you an insight whether to create a BIG project or make it small... :)

EXAMPLE
“This campaign is going to appear in lifestyle- and health-focused women magazines of New Zealand, during the spring of 2009. We plan to invest 500,000 USD, which means approximately buying 100 single pages.”

In summary: Consider the medium !

Eighth step

Additional Executional Elements
[ any other information the Brand wants to share with you ]

The only compulsory elements to appear are:
∞ The Auchan logo and the convenience concept contained in the slogan “The strength of convenience”;
∞ The communication — more technical than substantial — of the available quantities and the days of validity of the Anniversary’s offers.
It is desirable but not obligatory to show Auchan employees and clients in the commercials.

If the Brand has preferences or technical requirements that your Solution has to match, you will find them here.
Here are some items that you may find in this section:
  ∞ Guidelines or mandatory inclusions (do’s and/or don’ts)
  ∞ Business objectives
  ∞ Market and competitors overview
  ∞ Good and bad samples

Depending on the Brief, you may also find some files attached with a logo, pictures of product(s), a template that you should use in order to submit your ideas, or any other file that the Brand wants to share with you. So, study the attachments before starting creating.

In summary: Anything else you need to know (not written in the 7 steps before) !

Attachments

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