Pef s.r.l. is an innovative Italian start up company focused on providing a premium custom made vacation building online experience.
In terms of destinations we exclusively focus on Italy, our native country, providing the possibility for users to create themselves a customized complete itinerary. The service we provide is a one stop-shop solution where users can navigate the database exploring existing products and services targeting those that match their profile the most. Thanks to this innovative approach the navigation process is organized starting from landing activities (sports, entertainment, visiting) and following with consistent lodging solutions and travelling components. All the suggested outcomes will be the perfect match to your desired custom made travel experience.
WHAT IS IT ?
In this step you will find information about the Brand Builder, who is asking you to propose a Solution for the challenge. He introduces himself (as a Brand of course :) The more you understand about the Brand, the more chances you have to create what is wanted.
IMPORTANT: There is a possibility that the Brand Builder prefers not to disclose who he is, usually for confidentiality reasons. Such Briefs will be published in an anonymous way. In this case the Brand Builder will say as much as he feels comfortable saying.
Here are two EXAMPLES
In case there is no problem with disclosing the identity (VISIBLE):
“NMN -No More Nicotine- is a Brand that promises to counteract the damages to the skin that can be caused by smoking. NMN is distributed in pharmacies and drugstores and its price positioning is middle-high; it is mainly promoted through professional endorsement and is not massively advertised.”
In case the Brand doesn’t want to disclose his identity (ANONYMOUS):
“Brand counteracting the damages to skin caused by smoking. Its products are distributed in pharmacies and drugstores with a middle-high price positioning; they are mainly promoted through professional endorsement and are not massively advertised.”
In summary: Who is your client (in a visible or “anonymous” way :)
To find/create a name and a payoff to be used to launch the portal. Pef s.r.l. is the name of the company but cannot be used for a commercial brand
WHAT IS IT ?
This is the task the Brand Builder asks you to accomplish. If you don’t understand it, you are completely out of luck !
EXAMPLE
“We ask the Creators to develop a print advertising campaign in order to increase Brand’s visibility. It will be used in national magazines this spring.”
In summary: It’s the objective of the client, therefore your objective too !
Our target market consists of people willing to assemble their online travel itinerary to Italy by themselves.
Our consumer is anyone from everywhere in the world who is an internet/ecommerce user, a time saver, proactive person enthusiastic about the idea of discovering, planning, organizing and reserving all the activities that will characterize their travel experience. They will book online their own accommodations and transportation facilities.
They know what they like to do for fun and what are their interests and hobbies and they are eager to organize their custom made travel experience including those activities for when they will be vacationing around Italy.
Our brand should inspire and communicate this concept to both international travellers (willing to travel to Italy) and to Italian travellers (willing to organize a trip within their own country).
WHAT IS IT?
People that the Brand Builder wants you to entertain and persuade to think, feel or do something using your creation. Usually you will read about their age, sex, social level and behaviors. You should always keep that information in mind while creating, as the target audience is the final recipient of what you create.
EXAMPLE
“Smoking girls and women who would like to quit smoking but can’t. Usually health-conscious adults who care about their looks. They feel guilty about smoking because they know it is harmful. They read books about it. This is a real problem for them: it’s like “My brain wants something, but my body acts of its own accord”. They don’t relate to my brand, they are just waiting for a trustworthy “helping hand”.
In summary: Get under their skin !
We would like our potential prospective travellers going to Italy to plan their travel itinerary on our portal.
At the same time we want travel agencies to use our portal to find, book/purchase items for their clients who are prospective travellers to Italy
WHAT IS IT?
The thing that the Brand Builder wants to make the target audience think/feel/do because of your creation.
Here are some very concrete examples:
∞ Some things people can think/feel:
- There is a new Brand (or product or idea or...) out there
- This Brand is better than the alternatives or than it used to be
- This Brand is worth paying more for
∞ Some things people can do:
- Start buying the Brand’s products
- Buy the Brand more often
- Stock more products of the Brand in their outlets
The above written examples are very concrete whilst often the proposition of the Brief is emotional. That’s even better as it can be more inspiring!
EXAMPLE
“We’d like to encourage smokers to use NMN in order to minimize the damage to their health while they are keeping giving up smoking (especially if they’ve already tried and failed before).”
In summary: Get inside their brain !
- Italy is a complex country where it is not always easy to manage the situation because of a number of reasons ranging from language barriers to limited information available.
- The potential market is huge: Italy ranks fifth among all countries in terms of incoming visitors per year (over 40 million people coming from other countries visited Italy in 2009); at the same time considering Italian people over 80% of total travelling were done within Italian borders (National Bureau of Statistics)
- The country vary very much counting 21 different regions, about 8.000 km of costs and few thousand km of mountains
Variety is a critical variable and we believe that organized and experienced support can make the difference to your travel experience with simplicity and by finding undiscovered opportunities.
WHAT IS IT?
This is the key to achieving the objective. It is what supports the proposition and makes it believable. Usually it is a rational statement.
EXAMPLE
“Every cigarette you smoke is causing damage to your appearance. A recent study took several pairs of identical twins where one twin was a lifelong smoker and the other had never smoked. The smokers’ skin was a quarter thinner than that of non-smokers, and in some cases there were differences of up to 40%. NMN contains thinning-blocking anti-oxidants which counteract the effect of nicotine on the skin.”
In summary: You are looking for arguments? You’ll find them here!
- Reliable,
- professional,
- fun,
- experienced,
- effective,
- custom,
- hassle-free.
WHAT IS IT?
It’s who the Brand is. Yes... who!
Treat the Brand as a human being, as it has its own personality. To know the personality of the “client” is fundamental in order to provide a tailor-made job. So, read carefully the listed adjectives...
EXAMPLE
“Scientific, trustworthy, result-oriented, ‘a party’ to achieve your goals.”
In summary: Imagine the live person !
Our brand name will be communicated mostly online (SEM and viral marketing campaigns). We plan to have an offline marketing campaign to increase brand awareness (below-the-line marketing campaigns)
WHAT IS IT?
A list of places (or media, or things) where the target audience will see the outcome of your creation. In this step sometimes the Brand will also acknowledge you how much he plans to invest into production. This information will give you an insight whether to create a BIG project or make it small... :)
EXAMPLE
“This campaign is going to appear in lifestyle- and health-focused women magazines of New Zealand, during the spring of 2009. We plan to invest 500,000 USD, which means approximately buying 100 single pages.”
In summary: Consider the medium !
- the proposed name must be available as a web-domain (.it, .com, org, net)
- the proposed name must be quick and readable both in English and in Italian with no explicit or derogatory double-meanings
- the proposed name should be inspirational and representative of our business model
- the proposed name should not be confusing or similar to existing ones
If the Brand has preferences or technical requirements that your Solution has to match, you will find them here.
Here are some items that you may find in this section:
∞ Guidelines or mandatory inclusions (do’s and/or don’ts)
∞ Business objectives
∞ Market and competitors overview
∞ Good and bad samples
Depending on the Brief, you may also find some files attached with a logo, pictures of product(s), a template that you should use in order to submit your ideas, or any other file that the Brand wants to share with you. So, study the attachments before starting creating.
In summary: Anything else you need to know (not written in the 7 steps before) !
